Codename — Keystone
One firm, one spine — merging two practices into a single operational system.
Industry
Accounting / Professional Services
Role
Product lead & integration architect
Stack

Summary
At a glance
A merger-integration and practice-management platform for a CPA firm that acquired a larger peer, replacing two legacy practice systems, spreadsheets, and shared drives with a single unified spine for clients, engagements, and ownership.
The Problem
What the team was up against
- 01
Two firms merged overnight but carried two of everything — practice systems, client lists, engagement workflows, file conventions, partner assignments — with no reconciled source of truth.
- 02
Client ownership was ambiguous during the transition: overlapping accounts, orphaned relationships, and duplicate outreach eroded trust with the most valuable clients.
- 03
Each legacy firm ran engagements to its own rhythm, so quality reviews, deliverables, and billing cadences drifted branch to branch and post-close synergies were invisible.
The Solution
How the platform answers it
- 01
A reconciliation layer that ingests both legacy practice systems, deduplicates clients, and assigns a single owner per account with a documented handoff trail.
- 02
A unified engagement workflow — Intake → Scoping → Prep → Review → Delivery — that collapses two legacy processes into one standardised path, with side-by-side visibility during transition.
- 03
A combined-practice overview for partners: migration progress, ownership assignment, workflow adoption, and legacy-system decommission plan tracked as one live plan of record.
Merger consolidation — Keystone
Selected screens

Unified intake with smart routing across legacy processes

Client ownership matrix tracking post-merger handoffs

Workflow orchestration collapsing two legacy processes into one
Impact
2→1
Practice systems consolidated into a single spine
96%
Client accounts with an assigned post-merger owner
−54%
Engagement variance between former firms after unification
<90 days
From close to first fully unified engagement cycle
Technology
Frontend
- React
- TypeScript
- TanStack Query
- Tailwind
Backend
- Node.js
- PostgreSQL
- Row-level security
- Edge functions
AI
- Client deduplication
- Ownership suggestion
- Workflow mapping
Integrations
- Legacy practice systems
- Document storage
- Identity provider